Chicago, IL 60604 DHS OIG agreed with this recommendation. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. 245 Murray Lane SW Michele Weaver-Dugan, Regional Inspector General for Audit DHS OIG agreed with this recommendation. Washington, D.C. 20201 DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. Main Navigation. Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. Each Regional Office is led by a President-appointedRegional Director. DHS OIG agreed with this recommendation. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. Fax: (617) 748-3965, Phone: (312) 886-7050 Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. The Wannamaker Building TTY 1-800-745-5555. Return to top. It has not established roles and responsibilities for an organization-wide quality assurance program. Fax: (915) 577-9012, Phone: (713) 718-4888 Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. DHS OIG agreed with our recommendation. Information and guidance about COVID-19 is available at coronavirus.gov. > Agencies or https:// means youve safely connected to the .gov website. It has operated for 4 of the last 6 years, including 2020, without a strategic plan. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). Notably, some actions to fully establish these offices remain in process more than a year later. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Region covers Connecticut, Delaware, Maine. We will continue to monitor DHS OIG's efforts to address this recommendation. Official websites use .gov Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. In January 2023, DHS OIG issued an updated report review directive. Office of Inspector General 1500 Pennsylvania Avenue, N.W. The other policy would establish the DHS OIG quality control and assurance program. If you have contacted other . Teri Lewis, Assistant Regional Inspector General for Audit No. DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. or https:// means youve safely connected to the .gov website. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. OIG is headquartered in Washington, DC, and has three regional offices. DHS OIG agreed with this recommendation. For more information, see our USCIS Visitor . Fax: (703) 413-1833, Phone: (703) 413-1855 DHS OIG agreed with this recommendation. Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. The Department of Homeland Security Office of Inspector General was established along with the Department of Homeland Security itself in 2002 by the Homeland Security Act.Its website describes its mission as "supervis[ing] independent audits, investigations, and inspections of the programs and operations of DHS, and recommends ways for DHS to carry out its responsibilities in the most . We will continue to monitor DHS OIG's efforts to address this recommendation. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Menu; Search; En Espaol; Contact; 32 Old Slip, 26th Floor In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. A lock To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. An official website of the United States government. HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. A .gov website belongs to an official government organization in the United States. Main Navigation. Menu; Search; En Espaol; Western Region Your suggestions will be considered as the Office of Inspector General considers new projects. As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and

Actions to satisfy the intent of the recommendation have not been taken or are being planned.

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Actions that partially satisfy the intent of the recommendation have been taken.

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Actions that satisfy the intent of the recommendation have been taken.

, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. 61 Forsyth Street, Room 19T30 Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. Kansas City, MO 64106 The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Providence, RI 02903. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. (LockA locked padlock) In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. DHS OIG agreed with this recommendation. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. DHS OIG agreed with this recommendation. 200 Independence Avenue, S.W. Washington, D.C. 20201 We will continue to monitor DHS OIG's efforts to address this recommendation. In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. Fax: (415) 355-2731, Phone: (520) 620-7390 A lock (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. > HHS Regional Offices. 2400 N Lincoln Boulevard Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). No. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. Vacant, Regional Inspector General for Audit (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 > About We will continue to monitor DHS OIG's efforts to address this recommendation. Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. Receive the latest updates from the Secretary, Blogs, and News Releases. Return to top. . 245 Murray Lane SW Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. (816) 268-0519 Fax: (404) 331-5046, Phone: (312) 353-1203 Oklahoma Human Services Official websites use .gov OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. Field Office Location. The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). DHS Office Locations DHS Office Locations Skip the trip, apply online! They noted that this Risk Register is undergoing leadership review. Relator knew that management was assuming each camera had a 90 degree field of view. Secure .gov websites use HTTPS (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. To provide independent oversight and promote excellence, integrity, and accountability within DHS. Office of Counsel (OC) Suite 400 875 15th Street, N.W. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. Official websites use .gov Before sharing sensitive information, make sure youre on a federal government site. or https:// means youve safely connected to the .gov website. Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco DHS OIG agreed with this recommendation. Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. (215) 656-6900 In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. Gary Whitman, Acting Regional Inspector General for Audit In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. (916) 930-2388 A .gov website belongs to an official government organization in the United States. An official website of the United States government. I am submitting this . (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. Select your region below for information on your Regional Office andRegional Director. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. Operational and Support Components Department Leadership Biographies This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . Espaol 1-401-272-8090. Fax: (212) 908-9035, Phone: (415) 355-2740 DHS OIG agreed with this recommendation. Southeastern Region NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. Report Incidents In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a workforce plan for DHS OIG. Stay informed as we add new reports & testimonies. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. Fax: (404) 588-3871, Phone: (617) 748-3218 We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. Department of Homeland Security Philadelphia, PA 19107 > IEA The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. Please direct all media and/or general information inquiries to OPA. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Fax: (202) 616-4532, Phone: (202) 616-4620 In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. (202) 566-2391. Media inquiries and department press contacts. Directions. Field Office Location. Fax: (312) 886-0513, Phone: (303) 864-2000 Christopher Wilson, Assistant Regional Inspector General for Audit HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. About Us . Suite 30.450 Atlanta, GA 30303 Location details Sam Nunn Federal Building We will continue to monitor DHS OIG's efforts to address this recommendation. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. 500 12th St SW . Need help applying for benefits online? They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). Official websites use .gov Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. U.S. Department of Health & Human Services These actions address the intent of our recommendation. Secure .gov websites use HTTPS Fax: (713) 718-4706, Phone: (818) 863-1901 Gary Whitman, Regional Inspector General for Audit International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Students in Energy Efficiency-Related Field Resources for Weatherization Operators . A .gov website belongs to an official government organization in the United States. Home Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Address. Region covers Arkansas, Louisiana, Oklahoma, and Texas. Share sensitive information only on official, secure websites. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Fax: (215) 717-2981, Phone: (415) 355-2700 In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. Fax: (703) 413-1833, Phone: (404) 331-5928 In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. Dallas, TX 75201 GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. (646) 428-3860 Share on . Fax. Fax: (313) 226-4006, Phone: (915) 745-1654 (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. Please direct all Congressional inquiries to OLA. This office is critical for ensuring independent and objective oversight of DHS. Share sensitive information only on official, secure websites. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. 794.7788 401 W. Peachtree Street N.W. Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. > Agencies GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) (312) 730-1620 New York, NY 10005 Actions Needed to Address Long-Standing Management Weaknesses. The Office of Innovation has cataloged organization policies and the corresponding responsible offices. (404) 974-9417 See Exhibit A (Report, Office of Inspector General). A President-appointed Regional Director leads each office. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Children and Youth Publicly Released: Jun 03, 2021.
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